Why Your Medication May Come from a Different Pharmacy Follow
Updated April 8, 2025
At Hone, we work with a network of trusted pharmacies to ensure you receive high-quality treatment delivered efficiently and safely. Depending on your treatment plan and a few logistical factors, your medication may be filled by a different pharmacy than expected.
What Determines Which Pharmacy Fills My Prescription?
We consider the following factors when assigning a pharmacy to your order:
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Product availability
Not all pharmacies carry the same medications or compounded formulas. We choose a pharmacy that offers the product you need. -
State shipping restrictions
Some pharmacies are unable to ship to certain states due to local regulations. We route your order through a partner that can legally and safely ship to your location. -
Order type and timing
The assigned pharmacy may vary depending on whether your medication is a new prescription, a refill, or requires special handling (such as refrigeration or compounding). -
Shipping speed and method
We prioritize timely delivery. Certain pharmacies may be faster based on your location and the product involved. -
Controlled substances
For medications classified as controlled substances (such as testosterone), we work with licensed pharmacies that meet all legal and regulatory requirements.
You May See a Different Pharmacy Name on Your Label
Hone partners with the following pharmacies:
The pharmacy listed on your package, shipping label, or tracking information may be one of these trusted partners.
For a detailed breakdown of which pharmacies offer medications, visit: Where Your Medication Is Filled