Updated: April 9, 2025

Overview

Your Hone Health account is your personalized hub for managing lab tests, consultations, medications, and billing. This guide explains how to navigate your dashboard and complete important next steps in your treatment journey.

Where to Start

Log in to your account at honehealth.com. Your homepage will show any action items that need your attention — these will appear as cards across the top of the page.

Common Action Items and What They Mean

• Complete Lab Panel
  You have a pending test that needs to be completed. This could be an at-home kit or a lab order (LabCorp).

• Schedule Consultation
  Once your lab results are ready, you’ll be prompted to schedule a virtual consultation with a Hone provider.

• Complete Intake Forms
  These forms help your provider understand your health history. They must be completed before your consultation.

• Purchase Subscription
  If your provider recommends treatment, this prompt lets you purchase your approved medications and supplements.

• Review Lab Results or Notes
  After your consultation, you may be asked to review your lab results or read your provider’s treatment notes.

How to Track Your Lab Kit

1. Log in to your Hone account

2. Click My Hone, then select Labs

3. Use View Tracking to follow your kit’s delivery

4. Use View Return Tracking to confirm it reached the lab

5. Scroll down to view your lab results when available

How to Review Your Doctor’s Notes

1. Log in to your Hone account

2. Click My Hone, then Consult History

3. Click View Details for the visit you want to review

4. Your provider’s notes and any recommendations will appear

How to Check Subscriptions and Billing

1. Click My Hone, then Transactions

2. Under My Subscriptions, view refill and billing dates

3. Under My Transactions, view past payments

4. To download receipts, select the checkboxes and click Export

Need help? Reach out to our Care Team using the Help button on your screen, and we’ll be happy to assist.

support@honehealth.com