Policies & Info

Policies & Agreements

• Hone Full Body Membership Overview and Payment Breakdown
• Privacy and Security Commitment at Hone
• Consent for Recurring Credit Card Payments
• Hone Health Order Cancellation and Refund Policy
• Agreement for Self-Payment of Services

Shipping & Delivery

• Medication Storage Instructions (All Hone Medications)
• Why Your Medication May Come from a Different Pharmacy
• Managing Your Medication Shipment: Adult Signature and Delivery Options
• UPS Pickup: What to Know Before Picking Up Your Order

Account & Billing

• Can I use my HSA/FSA card?
• When am I charged for the medication?
• Invoices: Requesting a Hone Health Receipt for HSA/FSA or Personal Use
• Understanding Your Hone Membership Fee & Medication Billing
• Why We Require a Valid Photo ID

FAQ

• Where does Hone get their pharmaceuticals and supplements?
• Is this a safe way to receive treatment?
• Is it legal to purchase medication online?
• Can my primary care physician contact someone at Hone?
• Does Hone replace my primary care physician?
• Do I need a referral from my primary care physician?
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Community

• Getting Started with the Hone Health Community: Connecting, Sharing, and Supporting Each Other
• Hone's Invite a Friend Program