It's best to complete your At-Home Hormone lab panel as soon as possible, because if you wait too long your lab order may expire. Generally speaking, we recommend completing and returning the panel within seven days.
Once you have collected and dried your sample, make sure to use the return packaging and send it back to us within 24 hours. Your sample has a limited shelf life - if you wait too long to ship it back to us, it increases the chance that our lab will not be able to produce viable results.
For help with your sample or question about your order, please feel free to reach out to us at firstname.lastname@example.org.